Shipping policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Order Processing

- All orders are processed within 2–4 business days after successful order confirmation.

- Orders placed on weekends or public holidays will be processed on the next business day.

- During high-demand periods, sales, or festivals, processing may take slightly longer.

Shipping Time

- Estimated delivery time is 4–8 business days, depending on your location.

- Delivery times are estimates only and may vary due to courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

- Shipping charges, if applicable, will be displayed at checkout before payment.

- We may offer free shipping on selected products, promotions, or order values.

Order Tracking

Once your order has been shipped, you will receive tracking details through SMS, email, or WhatsApp (where available), allowing you to monitor your shipment.

Delivery Information

Customers are responsible for providing accurate shipping details. We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses, incorrect contact information, or customer unavailability.

Delayed or Failed Delivery

While we work with trusted courier partners, delivery timelines are not guaranteed. Delays caused by courier companies, natural disasters, strikes, government restrictions, or other events beyond our control are not our responsibility.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support using the contact details available on our website.

By placing an order on our website, you acknowledge that you have read and agreed to this Shipping Policy.